Privacy Policy
Last updated: Jan 27, 2025
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CognAi (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or use our AI-augmented workforce services (the “Services”). By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
If you do not agree with our policies and practices, you must not use our Site or Services.
1. Information We Collect
1.1 Personal Information
We may collect information that identifies you as an individual (“Personal Information”), such as your name, email address, or other details you voluntarily provide (e.g., when signing up for newsletters, demos, or contacting us).
1.2 Usage Data
We automatically collect certain information about your interaction with our Site or Services, including:
- Device Information: IP address, browser type, device type, operating system.
- Log Information: Details about how and when you accessed the Site or Services (e.g., date and time stamps).
- Analytics Information: Pages viewed, time on site, and links clicked. We may use third-party analytics tools to collect this data.
1.3 Cookies and Similar Technologies
We may use cookies, beacons, and other tracking technologies to personalize your experience and analyze how you use our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: To manage your account, process requests, and enhance your overall experience.
- Communication: To respond to your inquiries, send you updates, and provide information about our products and services that may interest you.
- Analytics and Performance: To understand user behavior, diagnose technical issues, and measure the effectiveness of our marketing campaigns.
- Compliance and Protection: To enforce our Terms and Conditions, comply with legal obligations, protect our rights, and safeguard our users.
3. Disclosure of Your Information
We may share your information with the following parties under specific circumstances:
- Service Providers: We may engage third-party vendors to perform certain business-related functions (e.g., hosting, analytics, customer support). They have access to Personal Information only as needed to perform their functions.
- Legal Compliance: We may disclose information if required to do so by law or when we believe it is necessary to protect the rights, property, or safety of CognAi, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred as part of that deal, subject to applicable confidentiality provisions.
We do not sell your Personal Information to third parties.
4. Cookies and Tracking Technologies <a name="cookies-and-tracking-technologies"></a>
We and our third-party partners may use cookies, web beacons, and similar tracking technologies to collect and use information about you, including for analytics and interest-based advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Site may be inaccessible or not function properly.
5. Data Security
We employ commercially reasonable measures to help protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no electronic data transmission or storage method can be guaranteed to be completely secure. We recommend you take steps to keep your data safe, such as choosing a strong password and keeping it private.
6. Data Retention
We retain your Personal Information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal or regulatory compliance).
7. Children’s Privacy
Our Site and Services are not directed to individuals under the age of 13 (or other age as required by local law). We do not knowingly collect Personal Information from children under this age. If you believe we may have collected information from a child under the relevant age requirement, please contact us so we can investigate and address the issue.
8. International Transfers
CognAi operates primarily within [your main jurisdiction]. If you are visiting or using the Site from outside this region, please be aware that your information may be transferred to, stored in, or processed in other countries. We take steps to ensure that adequate safeguards are in place to protect your data.
9. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your Personal Information, such as:
- Access: The right to access the Personal Information we hold about you.
- Correction: The right to request we correct inaccuracies in your Personal Information.
- Deletion: The right to request the deletion of certain Personal Information.
- Opt-Out: The right to opt out of certain data processing activities, such as direct marketing.